When should companies use onboarding videos?
Why is video effective for the customer onboarding?
Ae you sign-up rates solid but you’re having issues with retention? Or maybe your product has so many awesome features that it’s a bit tricky to get started?
That’s when customer onboarding videos come to the rescue! These videos are perfect for companies rolling out new products or features. They’re also a lifesaver for businesses with complicated or tech-heavy services. In a nutshell, onboarding videos keep customers sticking around by making things easier from day one. They’re your go-to tool for boosting customer loyalty and making sure people love using what you’ve got to offer.
Why stick to boring text when you can make your new customers’ experience pop with video? Videos aren’t just fun to watch; they make it super easy to show off what your product can do. Plus, they’re a lot easier to follow than a long set of written instructions.
What’s more, videos make sure everyone gets the same top-notch intro to your product, cutting down on customer questions and keeping people around for the long haul. So, for an onboarding process that’s both engaging and effective, go with video