Our policy is to not have a policy when it comes to revisions. Our end goal is the same as yours: to create a compelling video. If you’re pleased as punch with the end result, we know you’ll speak favorably of us to all your friends and contacts when they ask “who made your video?” We’d much rather have a new Gisteo evangelist out there in the world than to tick you off by “nickeling and diming” you to death over a few extra changes.
In addition, projects follow a sequential order, meaning that we don’t embark on the next stage of the process until you’ve given your feedback and approved of a particular element such as a script, voice over, character look etc. This approach help ensure that we have frequent touch-points and no unpleasant surprises.